Shipping Policy
Precision Shipping for Precision Design
Thank you for choosing Pure VogueCollection. We believe every element of the customer journey should reflect the same attention to detail as our faucets — including delivery. Below, we’ve outlined our shipping policy to ensure your expectations are clear from checkout to installation.
1. Order Processing Time
Orders are processed within 1–2 business days after successful payment.
Weekend and holiday orders begin processing on the next business day.
Once your order ships, you will receive a tracking number via email.
2. Delivery Timelines & Costs
Shipping charges and delivery estimates are shown during checkout based on your location and preferred delivery method.
| Destination | Estimated Delivery Time | Cost |
|---|---|---|
| United States | 3–6 business days | Calculated at checkout |
| International | 7–15 business days | Varies by country |
All estimates exclude customs processing times or delays due to external factors.
3. Shipping Partners
We work with high-reliability couriers known for careful handling of premium hardware. Depending on location, standard and expedited shipping may be available.
4. International Orders & Duties
We ship to most global destinations. Please be aware:
Customs duties, VAT, or import taxes may apply based on local laws.
These fees are not included in your order total and are payable by the recipient.
We are unable to predict or reimburse these costs.
If you are uncertain about your country’s import policies, please contact your local customs office prior to placing an order.
5. Shipment Tracking
All shipments include tracking. Once your order leaves our facility, you will receive a shipping confirmation email with your tracking number. You can monitor the status using the carrier’s website.
6. Address Accuracy
Before confirming your order, please verify that all shipping information is correct:
Orders sent to incorrect or incomplete addresses may be delayed or returned.
Reshipment fees due to incorrect address submission are the responsibility of the buyer.
7. Lost or Stalled Shipments
If you suspect your order is delayed or lost:
Check your tracking number first for the latest updates.
Contact the shipping carrier for detailed information.
Still need help? Email us at [email protected] and we’ll assist.
8. Multiple Shipments
Your order may arrive in separate packages depending on availability or warehouse location. Each shipment will include its own tracking number.
9. Refused Deliveries or Return-to-Sender
Refused or undeliverable orders will be held until we hear from you. In such cases:
Additional shipping fees may apply for resending.
A refund may be issued minus original shipping and handling costs.
10. Questions?
We’re here to ensure your purchase journey is smooth from start to finish.
📧 Email: [email protected]
🌐 Website: https://purevoguecoll.shop